Integrity
Ethical practices with complete transparency.
Professional debt recovery
Recover Today.
Recover Today.
Secure Tomorrow.
Ethical, transparent and result-oriented collection solutions that protect relationships, improve cash flow and create measurable recovery outcomes.
95%+ recovery success3+ cities covered24×7 field support
✓
100% compliantEthical operations
Debt Collection✦NPA Collection✦Tele Calling✦Field Collection✦Customer Verification✦Settlement Coordination✦Debt Collection✦NPA Collection
Who we are
Trust is the foundation of every recovery.
SAPA Multi Services is a professionally managed debt collection and recovery agency established in 2026 with the objective of providing ethical, transparent and result-oriented recovery solutions to Banks, NBFCs and Financial Institutions.
We specialize in Tele Calling, Field Collections, Customer Follow-up, Verification and Recovery Support through a dedicated team of trained and experienced professionals.
Our operational approach is built on strong communication, customer respect and regulatory compliance, ensuring maximum recovery efficiency while maintaining the highest standards of integrity. We don’t just recover dues — we build trust, deliver value and support our clients’ business growth.
FOUNDERPawan Surendra Larokar
DIRECTORShweta Vandeo Chakre
2026Established
Compliance
Industry norms and regulatory guidelines.
Professionalism
Respectful and effective communication.
Results
Maximum recovery with quality outcomes.
Partnership
Long-term relationships built on trust.
Our mission
Trusted recovery, built around the customer.
To become the most trusted recovery partner for financial institutions through ethical practices, technology-driven operations and customer-centric recovery solutions.
Our vision
Professionalism that sets the standard.
To establish SAPA Multi Services as one of India’s leading recovery management organizations recognized for professionalism, transparency and operational excellence.
Our expertise
Complete recovery &
Complete recovery &
collection solutions.
End-to-end services for Banks, NBFCs and Financial Institutions with professionalism, transparency and compliance.
Debt Collection
Timely and effective recovery of overdue accounts with a result-oriented approach.
NPA Collection
Efficient handling of NPA accounts to improve recovery ratio and reduce outstanding.
Tele Calling
Professional calling and customer follow-up to ensure faster collections.
Field Collection
Field visits and on-site collection through trained field officers for better results.
Customer Verification
Identity, address and employment verification for accurate reporting.
Personal Loan Collection
Customer-friendly negotiation for personal loan recovery.
Credit Card Collection
Professional and compliant credit-card overdue collections.
Business Loan Collection
Customized strategies for business and SME loan portfolios.
Address Verification
Physical verification of residential and business addresses.
Vehicle Loan Recovery
Specialized solutions for secured and unsecured vehicle loans.
Settlement Coordination
Negotiation and documentation support for early resolution.
Legal Follow-up Support
Coordination for notices, legal action and NCLT document support.
How we work
A systematic path from
A systematic path from
assignment to closure.
Every stage is designed for recovery efficiency while maintaining customer respect and compliance.
Assignment Received
Accounts and relevant information received from clients.
Data Verification
Accuracy, duplication and completeness assessed.
Tele Calling
Dues and repayment options professionally explained.
Follow Up
Structured communication for timely payments.
Field Visit
On-site engagement by trained field officers.
Negotiation
Suitable repayment or settlement as per guidelines.
Collection
Digital or cash mode as per client instructions.
Daily Reporting
Transparent updates and reports shared with clients.
Case Closure
Documents and reports properly closed.
Our promise Professional Approach. Transparent Process.
Better Recovery.
Why SAPA
Your trust.
Your trust.
Our responsibility.
Professionalism, technology and a dedicated team combine to improve collections and reduce NPAs.
Experienced Team
Trained professionals with expertise in debt recovery and customer handling.
High Recovery Performance
Maximum recovery with minimal turnaround time.
Ethical & Compliant
Full compliance to industry standards and client policies.
Advanced Tele Calling
Structured call flow and modern technology.
Strong Field Presence
Extensive network for field visits, skip tracing and collections.
Daily MIS & Reporting
Accurate reporting, transparency and case tracking.
Client-Centric Approach
Customized solutions to achieve client targets.
Data Security
High-level protocols protect sensitive information.
Fast Turnaround
Quick response and efficient recovery-cycle management.
Cost Effective
Optimized operations deliver competitive results.
Secure data.
Trusted operations.
Complete confidentiality, integrity and protection of client and customer information at every stage.
- Data confidentiality and secure storage
- Encrypted systems and role-based access
- Employee confidentiality protocols
- Automated regular backups and safe disposal
- Monitoring, audits and zero tolerance for misuse
Quality is not an act.
It is a habit.
Every interaction, visit and collection is handled with professionalism, accuracy and integrity.
- Planning & assignment review
- 100% call quality monitoring
- Field visit verification
- Documentation check
- Daily and weekly performance review
- Feedback & continuous improvement
Achievements & impact
Delivering impact.
Delivering impact.
Creating value.
Consistent effort and a client-first approach help financial institutions achieve stronger recovery and long-term value.
Portfolio snapshot
Consumer loans (secured & unsecured), credit cards and overdue accounts, personal loans, business & SME loans, two-wheeler, car and vehicle loans, microfinance & housing loans, NPA and written-off accounts.
15+Banks & NBFCs15+Trusted clients5+ CrAccounts handled100%Compliance
Institutions represented in the company profile include
ICICI Bank • HDFC Bank • Kotak Mahindra Bank • Axis Bank • Bajaj Finserv • IDFC FIRST Bank • Tata Capital • SMFG India Credit • HDB Financial Services • Chola
Names and marks belong to their respective owners and indicate portfolio/association information supplied in the company profile.
Team & infrastructure
Our strength is our
Our strength is our
people & systems.
Experienced professionals, advanced infrastructure and smart workflows deliver consistent and measurable recovery results.
30+Team members10+Telecallers15+Field executives03+Back office professionals
Modern telephony, monitoring and well-equipped operations.
CRM, dialers, automation and data analytics.
High-level protocols for information safety.
Field executive network across major cities.
Regular audits, recordings and field reports.
Real-time access, scalability and reliability.
Complete company profile
Every detail.
Every detail.
Available to review.
The complete supplied working profile is retained here so no approved information is omitted.
Start a conversation
Let’s build a stronger
Let’s build a stronger
financial ecosystem.
Tell us about your recovery portfolio. Our team will contact you to understand the requirement and propose a suitable operating model.
Call+91 92721 37292Alternate+91 98347 53179 / +91 0712 2995192Emailsplarokar@gmail.comProfile emailinfo@sapamultiservices.infoHead office7, Fortune Heights, Paryawaran Nagar, Somalwada, Nagpur – 440025